You need to roll back a windows update.
see:
http://social.technet.microsoft.com/Forums/en/itproxpsp/thread/e23d7e3d-3b43-458a-8757-925908e0a72c
and
Windows XP: Restore EMS (expanded memory) after 10 October 2012 Windows update
http://www.wpuniverse.com/vb/showthread.php?34748-Windows-XP-Restore-EMS-%28expanded-memory%29-after-10-October-2012-Windows-update&p=238767
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